Asset Link
Physical Card

Currently only have Hong Kong dollar card, Other currencies will be available soon.

You can use the card-to-card transfer function to transfer the balance of your Platinum Credit Card to the accounts of other Platinum Credit Card holders.
Log in to the MayPay mobile app [Card Management], select [Platinum Credit Card], [Transfer], enter the [Transfer Amount] and the [16-digit card number] of another Platinum credit card, and then press [Next], enter the confirmation code from SMS message to complete the card-to-card transfer. There is no handling fee for this feature.
About login password and payment password (card password)
The login password is the password you set yourself when you login for the first time.
The login password used to login to the MayPay account again.
The payment password (card password) is the password you need to enter when you conduct transactions (involving fund changes in the account) or obtain or change personal sensitive information.
Login password or payment password (card password) is very important, please do not disclose your password information to anyone at any time.

Login password
The MayPay mobile APP has provided a "forgot password" service for the login password on the login interface. You only need to follow the steps to operate. You can also use SMS to log in securely. After successful login, go to "My" > "Security Settings" > "Reset Login Password" to perform corresponding operations.
Payment password
If you forget or need to change the payment password, you can modify the password through the "Reset Card Password" under the corresponding Platinum Card in the MayPay mobile APP.

Payment
Deposit funds into the following bank accounts via the bank's mobile app or online banking or in person at the bank:
Bank name: DBS Bank (Hong Kong) Limited (016)
Institution account number: 478-000674187
Company Name: MayPay TREASURE GLOBAL FINTECH LIMITED
Or transfer by FPS to 104089222
For remittance, please provide the following information to the bank for processing
SWIFT CODE: DHBKHKHH
Bank address: G/F, Central Centre, 99 Queen's Road Central, Central
For the handling of other assets, please contact MayPay Customer Service Manager.
Cross-border remittance: remitter and cardholder must match

For each valid identification document (either ID card or passport), you can apply for up to 5 credit cards after passing the real-name authentication KYC.

The Platinum Card has no daily spending limit and ATM withdrawal limit, and you can use the assets in the card to spend or withdraw money as you like.

This is a security feature that prevents offline transactions from touching the contactless payment card machine during the transportation of the credit card, resulting in accidental transactions and money losses. Therefore, the credit card is restricted and cannot use contactless payment for the first transaction. However, all subsequent contactless payment transactions will proceed normally.